Re-opening our Visitor Centres

Re-opening our Visitor Centres

Protecting our people and visitors continues to be our top priority.

After taking the precautionary measure to close our global Visitor Centres at the start of the coronavirus pandemic, we look forward to re-opening in the coming weeks in line with government advice.

  1. Our Tullamore D.E.W. Visitor Centre in Ireland re-opened on Monday, 29 June 2020. Our full tour experience, restaurant and retail facilities are due to re-open from Monday, 6 July 2020. 
  2. In Scotland, our Glenfiddich Visitor Centre and tours will re-open on Wednesday, 15 July 2020, with limited access to our production areas. We will accompany all our guests throughout their visit.
  3. We will confirm the re-opening date for The Balvenie Distillery tours in due course.
  4. We will confirm the re-opening date for our Tuthilltown Visitor Centre in New York State in due course.

Safety and hygiene measures at our visitor centres

Protecting our people and visitors continues to be our top priority and we are implementing a number of robust safety and hygiene measures to ensure everyone’s safety at our Visitor Centres. These precautions include:

  • a temperature check on arrival
  • a one-way system for all visitors
  • clear signage to guide visitors throughout, and 
  • limited capacity to ensure effective social distancing.

We continue to emphasise the importance of hand and respiratory hygiene and have installed necessary protection equipment for our employees and visitors. This includes glass protection at till points and hand washing stations.

We will regularly review these measures to ensure they continue to follow the latest government guidance.

We look forward to seeing you soon. 

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